FREQUENTLY ASKED QUESTIONS

Do GM Trailers & Fabrication offer standard trailers as well as custom builds?

We offer a diverse selection of standard trailer designs known as our Southern Range. These packages are pre-set and cannot be altered. Brochures with detailed information, including pricing, are available for viewing. Additionally, we provide fully customized solutions, including a wide range of accessories and design services. Our team works closely with you to create a design that perfectly matches your requirements and budget. To inquire about a custom build, please submit a Quote request through our designated channel.

Are GM Trailers & Fabrication made overseas or in Australia?

As an Australian-owned and operated company, we take pride in manufacturing all our products in Melbourne. Adhering to the latest National Code of Practice and State Guidelines, we specialize in custom fabrication, ensuring high-quality designs and finishes. Our trailers are meticulously built from scratch with utmost dedication.

To guarantee the quality of our workmanship, we offer a 3-year warranty. Moreover, we proudly hold an Australian made license, ensuring our products carry the 100% Australian Made mark, meeting the criteria of the Australian Consumer Law. This mark is a trusted symbol of authenticity and peace of mind for customers.

What are Fineline’s qualifications, can I be confident you are qualified?

Established in 2012, GM Trailers & Fabrication is a registered and approved manufacturer with the Road Vehicle Regulator (ROVER). Our highly skilled staff, with over 10 years of experience in the transport manufacturing industry, are fully qualified in the Vehicle Body Building trade. We take pride in our custom fabrication expertise and adhere to the latest National Code of Practice and State Guidelines.

Here’s The important stuff:

GM Trailers & Fabrication ABN 97 618 738 659

GM Trailers & Fabrication is a registered business name BN98465972

Motor Dealer No. MD066250

Road Vehicle Type Approval TB VTA-060299

Road Vehicle Type Approval TC VTA-060305

Do GM Trailers & Fabrication only make and sell trailers, can I also get my trailer serviced?

At Fineline, we offer essential general servicing and comprehensive safety checks for trailers, caravans, and horse floats. Prior bookings are required.

What is the best way to get in contact with GM Trailers & Fabrication to get a quote?

To explore our range and pricing, visit the Trailers menu and access our brochures. If you’re interested in a custom build or have specific needs, fill out our online quote form or reach out to us through our social pages or by calling 03 8746 5237. We’re always ready to assist you!

I want to place an order, but how do I pay?

To secure a pre-order for a Southern range trailer, we require a 10% holding deposit. The remaining balance is payable upon completion. For custom orders, a 10% deposit is taken, and your order is placed in our manufacturing queue. We will contact you 10-12 weeks before manufacturing to finalize the order, with a 40% installment due at that time. Once services are complete, the final balance is due along with any registration or freight charges. Once payment is received, we will promptly arrange collection or delivery. Please refer to our full Terms & Conditions, including Warranty, located under the Trailers tab “Warranty & Terms”.

We offer equipment finance options through our partner, The Loans Suite. They can help you find the right loan solution, including personal loans, home loan refinancing, leasing, hire purchase, and chattel mortgage, with flexible payment options to suit your needs.

What do I need to know about trailer weights?

Tare Mass – The tare mass of a trailer refers to its total weight when unoccupied, with no load, and equipped with all standard equipment and fitted options. Fluid reservoirs, such as water tanks and wastewater tanks, are measured empty. After-market optional add-ons, like TVs, mattresses, extra gas bottles, and awnings, are not included in the tare mass and should be considered as part of the load, which must be included in the ATM measurement.

Aggregate Trailer Mass (ATM) – The ATM of a trailer is its total weight when carrying the maximum load recommended by the manufacturer. It is measured when the trailer is unhitched and resting on its jockey wheel. It’s important not to exceed the maximum ATM. To ensure compliance, weigh your loaded trailer while resting on its jockey wheel, including full water tank, gas tanks, and all travel essentials, making sure the measured weight does not exceed the specified ATM capacity.

Gross Trailer Mass (GTM) – The GTM refers to the maximum weight of a fully loaded trailer when hitched to a tow vehicle. It excludes the weight distributed to the towing vehicle through the coupling. It’s important not to exceed the specified GTM. To ensure compliance, weigh your loaded trailer while attached to your towing vehicle, including full water tank, gas tanks, and all travel essentials, making sure the measured weight doesn’t exceed the specified GTM capacity.

Now my trailer is ready, where do I pick up my new trailer? Can I get it delivered?

We will keep you updated on your estimated completion day and contact you closer to discuss the details and schedule your hand-over appointment. Whether you choose to pick up at our factory or arrange freight, we offer shipping options for interstate and overseas customers. We will provide you with pricing information based on your location.

That will happen on collection day?

Congratulations on collecting your newly manufactured Fineline item! Our experienced staff will guide you through its features and address any queries. We’ll ensure the trailer is connected, and check the indicator lights and brakes before you set off. If you require assistance with tow ball mounts or towing equipment, we are here to help on the day of collection.

We will also provide you with information on:

• Registration
• Electric brakes
• Trailer usage and maintenance
• Trailer warranty

If your trailer is being freighted to you, an information pack will be supplied with your trailer.